Shipping policy

All pieces are designed, 3D-printed, finished, and packed by hand in Perth, Western Australia.

We ship worldwide using Australia Post parcel services.
All orders include tracking.

Processing Time

Made-to-order production ensures the highest quality.
Standard processing time: 3–7 business days.

(Some pieces may ship sooner depending on print queue.)

Shipping Rates

Shipping is calculated at checkout based on destination and parcel weight.

To help keep costs fair, we use real parcel rates with packaging included and round to the nearest dollar.

Shipping Methods

Australia:

  • Parcel Post (Standard)

  • Express Post

International:

  • International Standard (Tracked) to supported regions

We currently ship to:

  • Australia 🇦🇺

  • New Zealand 🇳🇿

  • Asia Pacific 🌏

  • USA & Canada 🇺🇸🇨🇦

  • UK & Europe 🇬🇧🇪🇺

Free Shipping

  • Australia & International
    Free shipping on orders $200+ AUD

Delivery Estimates

Australia:

  • Standard: 2–8 business days

  • Express: 1–4 business days

International:

  • 6–14 business days depending on region
    (Customs processing may add time.)

Customs & Duties

For international orders, any import duties or taxes are the buyer’s responsibility.

Order Tracking

You will receive a tracking number once your order ships.

Questions?

Feel free to get in touch — always happy to help.
Contact: goldenera3d@outlook.com