Shipping policy
All pieces are designed, 3D-printed, finished, and packed by hand in Perth, Western Australia.
We ship worldwide using Australia Post parcel services.
All orders include tracking.
Processing Time
Made-to-order production ensures the highest quality.
Standard processing time: 3–7 business days.
(Some pieces may ship sooner depending on print queue.)
Shipping Rates
Shipping is calculated at checkout based on destination and parcel weight.
To help keep costs fair, we use real parcel rates with packaging included and round to the nearest dollar.
Shipping Methods
Australia:
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Parcel Post (Standard)
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Express Post
International:
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International Standard (Tracked) to supported regions
We currently ship to:
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Australia 🇦🇺
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New Zealand 🇳🇿
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Asia Pacific 🌏
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USA & Canada 🇺🇸🇨🇦
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UK & Europe 🇬🇧🇪🇺
Free Shipping
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Australia & International
Free shipping on orders $200+ AUD
Delivery Estimates
Australia:
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Standard: 2–8 business days
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Express: 1–4 business days
International:
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6–14 business days depending on region
(Customs processing may add time.)
Customs & Duties
For international orders, any import duties or taxes are the buyer’s responsibility.
Order Tracking
You will receive a tracking number once your order ships.
Questions?
Feel free to get in touch — always happy to help.
Contact: goldenera3d@outlook.com